Process

How projects
actually run

The same 8 steps every time, adapted per service. Each step has a clear client-side action, a clear delivery, and a clear trigger for the next one.

Step 1

Inquiry

Same day

You do

Share what you're trying to build and the outcome you're after.

We do

Screen for fit, reply within one business day, offer a 15-minute call.

Deliverable: Acknowledgment + call linkNext step: Call booked.
Step 2

Discovery call

~30 minutes

You do

Join a short call, share goals, budget, timeline.

We do

Ask the right questions, scope the project honestly.

Deliverable: Written proposal with fixed scope + price + timelineNext step: Proposal approved, deposit sent.
Step 3

Roadmap or mockup

3–5 business days

You do

Share brand assets, existing content, any references.

We do

Build a project roadmap, a sitemap, or — for websites — a clickable home preview.

Deliverable: Roadmap doc or live preview linkNext step: Direction approved.
Step 4

Build

1–4 weeks

You do

Weekly check-ins; answer questions when they come up.

We do

Build the thing. Ship increments you can see live each week.

Deliverable: Staging site, prototype, or working systemNext step: QA-ready.
Step 5

QA + polish

3–5 days

You do

Walk through staging, log any issues or tweaks.

We do

Fix bugs, tune performance, pass Core Web Vitals, final SEO pass.

Deliverable: Launch-ready buildNext step: You approve launch.
Step 6

Launch

1 day

You do

Confirm DNS / deployment details if new domain.

We do

Cut over production, set up analytics + monitoring, watch for issues.

Deliverable: Live productNext step: Launch complete.
Step 7

Handoff

1 day

You do

Receive source code, credentials, documentation.

We do

Walkthrough call, written handoff doc, transfer admin access.

Deliverable: Full ownership handoffNext step: You can run it yourself.
Step 8

Post-launch support

30 days included

You do

Use the thing. Tell us when something breaks or needs a tweak.

We do

Fix bugs, ship small updates, respond within one business day.

Deliverable: Stable product + optional retainer pathNext step: End of month 1 — continue on retainer or part ways cleanly.

Each service has its own twist

Mobile apps include store submission. AI automations include monitoring setup. Audits skip the build phase entirely. Click into a service page to see the pipeline tailored to that work.

Browse services

Let's Connect

Tell us about
your project

We reply within one business day. If the scope is clear we can usually start inside of a week.

Free consultation call
Custom project roadmap
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